1. Introduction

Bond St. Relocation Partners Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you engage with our professional relocation services or visit our website at bondrelocation.je.

We process personal data in accordance with the Data Protection (Jersey) Law 2018 (“the Law”).

2. Who We Are

Bond St. Relocation Partners Ltd is the data controller responsible for your personal data.

• Company name: Bond St. Relocation Partners Ltd
• Registration number: RN167457
• Jurisdiction: Jersey, Channel Islands
• Website: bondrelocation.je

If you have any questions about this policy or how we handle your personal data, please contact us:

3. Personal Data We Collect

We collect personal data primarily through our professional service engagements rather than through our website. The types of personal data we may collect and process include:

3.1 Data collected directly from you

• Full name and contact details (email address, telephone number, postal address)
• Identification documents required for service delivery (e.g. passport details, residency status)
• Employment and financial background information relevant to your relocation (e.g. employer details, salary band for rental purposes)
• Family composition and personal circumstances where relevant to your relocation needs
• Preferences and requirements shared during consultations
• Correspondence and communications with us, including emails and letters

3.2 Data collected indirectly

• Referral information if you were introduced to us by a third party
• Publicly available information relevant to your relocation case

We do not collect personal data through our website beyond any voluntary contact enquiries you choose to submit.

4. How We Use Your Personal Data

We use your personal data to provide and manage our relocation services, to fulfil our contractual obligations to you, and to communicate with you throughout our engagement. We may also use your data to comply with our legal obligations, to pursue our legitimate business interests, or — where you have given your consent — to send you relevant updates or marketing communications.

You may withdraw your consent at any time by contacting us using the details in Section 2.

5. Sharing Your Personal Data

We may share your personal data with trusted third parties where this is necessary to deliver our services, to comply with a legal obligation, or to protect our legitimate business interests. We do not sell your personal data to any third party.

Where your relocation involves another jurisdiction, we may need to transfer your data outside of Jersey. We will only do so where adequate protections are in place, consistent with the Data Protection (Jersey) Law 2018.

6. How Long We Keep Your Data

We retain your personal data only for as long as is necessary for the purposes outlined in this policy or as required by law. As a general guide:

• Client files and associated correspondence: up to 7 years from the end of our engagement, in line with Jersey legal and regulatory requirements
• Marketing contact data: until you withdraw consent or request deletion
• General enquiry data: up to 12 months if no service engagement follows

After the applicable retention period, your data will be securely deleted or anonymised.

7. How We Protect Your Data

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. These measures include:

• Secure storage of physical and digital files with restricted access
• Password-protected systems and devices
• Use of secure, encrypted communication channels where appropriate
• Regular review of our data handling practices

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the JOIC and, where required, you as the affected individual, in accordance with our obligations under the Law.

8. Your Rights

Under the Data Protection (Jersey) Law 2018, you have the following rights in relation to your personal data:

• Right of access – you may request a copy of the personal data we hold about you
• Right to rectification – you may ask us to correct inaccurate or incomplete data
• Right to erasure – you may ask us to delete your data in certain circumstances
• Right to restriction of processing – you may ask us to limit how we use your data
• Right to data portability – you may request your data in a structured, machine-readable format
• Right to object – you may object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent – where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us using the details in Section 2. We will respond within one month of receiving your request. There is no charge for exercising your rights, except in limited circumstances provided for under the Law.

9. Complaints

If you have concerns about how we handle your personal data, we encourage you to contact us first so that we can address your concerns directly.

If you remain dissatisfied, you have the right to lodge a complaint with the Jersey Office of the Information Commissioner (JOIC):

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. We will publish any updated version on our website at bondrelocation.je. We encourage you to review this policy periodically.

Material changes that affect how we process your personal data will be communicated to you directly where practicable.

11. Our Website

Our website at bondrelocation.je does not collect personal data from visitors through automated means. We do not currently use tracking cookies, analytics tools, or contact forms that capture personal data.

Should this change, we will update this policy and, where required by law, seek your consent before placing any non-essential cookies on your device.